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Step error [AgentIoConnectionRefused]: unable to run the command on the agent The agent machine refused the connection: Not Found

When running a job in commander, we occasionally have jobs that will fail with this error on a step after successful running previous steps on the same resource. Re-running the job will not give the same error.

In agent.log I have found these entries about the same time as the above error: INFO | 0xc379608 | ElectricCommander server disconnected. DEBUG | 0xc379608 | exception message: ios_base::failbit set DEBUG | 0xc379608 | system error message: The operation completed successfully (error code 0)

It seems that a network glitch is throwing EC off. Is there a way to tweak this?

avatar image By micerh 1 asked Sep 18, 2014 at 05:34 AM
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avatar image lrochette Sep 18, 2014 at 03:00 PM

I don't have an answer to your question Michael but I think this is a good case for support.

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If it is a network glitch (and most likely it is) it is not something we could fix for you. I would suggest talking to your IT support and asking them if they can troubleshoot this by monitoring a job run. These are informational messages, as the log states, and are simply reporting that something was attempted, failed, retried, and succeeded.

avatar image By juan 1.2k answered Sep 19, 2014 at 12:05 PM
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