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Install Error: Failed to set the owner of /opt/electriccloud/electriccommander/conf/agent.key to

Error I'm getting during install: Install Error: Failed to set the owner of /opt/electriccloud/electriccommander/conf/agent.key to

I noticed this error was previously related to a FQDN DNS issue on the server - I recieved this while trying to perform an agent only install (no server connection should be needed here, right?)

We have attempted this with both 4.2.3.64287 and 4.2.0.56612 and are getting the same results with both installers

avatar image By ronnie depriest 1 asked Aug 15, 2014 at 04:56 PM
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As what user are you trying to perform the install? What o/s and version?

avatar image By juan 1.2k answered Aug 17, 2014 at 06:42 PM
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avatar image ronnie depriest Aug 18, 2014 at 10:33 AM

The install is being ran as root - we have tried assigning to run as a user in the sudoers list and a user not in the sudoers list. This is on a RHEL 6.4 machine.

avatar image juan Aug 18, 2014 at 10:39 AM

What user are you choosing for the RHEL user during the install?

avatar image ronnie depriest Aug 19, 2014 at 11:48 AM

We've created a user and group called ec This is the user we put into the sudoers list, that still didn't work after being placed in the sudoers list. I actually only added to the sudoers on a hunch - the reason for the error is that the agent.key file isn't here in the first place. I thought maybe the installer was attempting to create the key using the access user rights, or some other weird thing like that.

avatar image juan Aug 19, 2014 at 11:55 AM

Oh. Yes, if the file isn't there it isn't going to work. :)

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asked: Aug 15, 2014 at 04:56 PM

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Last Updated: Aug 15, 2014 at 05:08 PM

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